Notice of Privacy Practices
This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.
Effective: September 1, 2026
Playa Pharmacy - Compounding & Alternative Medicine, 8131 W. Manchester Ave., Playa Del Rey, CA 90293. Phone (310) 823-4500. Fax (310) 823-5700.
Our duties
We are required by law to maintain the privacy of protected health information (PHI), to provide you with this notice, and to notify you if a breach of unsecured PHI occurs. We must follow the terms of this notice until we replace it.
How we may use and disclose PHI
- Treatment. To fill and dispense prescriptions, coordinate care with your prescriber, and counsel you about medications.
- Payment. To bill Medi-Cal, Medicare Part D, and other payers, and to determine coverage.
- Health care operations. Quality review, staff training, licensing, and pharmacy accreditation.
- As required by law. Including Board of Pharmacy, DEA, public health, and law-enforcement requests that meet legal standards.
- Business associates. Vendors who help us (for example, a pharmacy system or claims switch) must protect PHI under a written agreement.
Other uses and disclosures generally require your written authorization. In particular, we will not use or disclose your information for marketing purposes, we will not sell your information, and we will not disclose psychotherapy notes, without your written authorization. You may revoke an authorization in writing at any time, except to the extent we have already acted on it.
Your rights
- Restrict disclosure to your health plan when you pay in full. If you pay for a prescription entirely out of pocket, you may ask us not to share information about that prescription with your health plan. We are required to honor this request when the disclosure would be for payment or health care operations and is not otherwise required by law. Please tell us before we submit the claim.
- Request other restrictions on how we use or disclose your information. We will consider these requests, but we are not required to agree to them.
- Request confidential communications at an alternative address or phone number.
- Inspect and copy pharmacy records we maintain about you, with limited exceptions. If we hold your records electronically, you may request an electronic copy.
- Request an amendment to records you believe are incorrect or incomplete.
- Request an accounting of certain disclosures we have made.
- Receive a paper copy of this notice, even if you agreed to receive it electronically.
- Choose someone to act for you. If you have given someone medical power of attorney or if someone is your legal guardian, that person can exercise your rights and make choices about your information.
Complaints
If you believe your privacy rights have been violated, contact the pharmacy at (310) 823-4500 or email playapharmacy10@gmail.com. You may also file a complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, at hhs.gov/ocr/complaints, by calling 1-877-696-6775, or by writing to 200 Independence Avenue SW, Washington, D.C. 20201. We will not retaliate against you for filing a complaint.
Changes to this notice
We reserve the right to change this notice and to make the revised notice apply to information we already have as well as information we receive in the future. The current notice is posted in the pharmacy and on this website, and you may request a paper copy at any time.
This notice is a summary of our privacy practices. It is not a complete statement of every HIPAA rule. Ask a pharmacist if you have questions about your records.